We have had this service with Comcast after experience bad service and over pricing with ATT, and no matter the company, its payment, pay me, and the service is bad. Service never works as it should, and we have had this issue since day one. Quoted a price, and was bill additional to have better internet service that has never worked, let me say again never worked as it should have. The cable has never been buried, that's going the full length of my yard, and have call every month to have this buried, giving a date and nothing as of this date has be done. Contact Customer service with the issues, and once on hold too long, or after speaking with one person, disconnected and never receive a callback, even when they ask for contact information in the event of disconnection.
I only know payment is due once the service is disconnected after I have told the company that the mailing address is not the same as the service address, and still till this day, bills are not coming. I was told that last call in reference to the matter that the statements are online. Okay, online with a service that doesn't work, how does this work? But they have no problem, with turning off service and charging you fees after fee. I deserve all I have paid for this service for the last 5 months and suggest that no one become a customer of this business. I will be filing with everyone that I need to, to have this issue resolve. It's unfair to me and all others that want what they pay for and give what was offered when we call these companies.