In a survey that was recently conducted by HSBC, it was found that consumers are about twice as likely to trust a robot to perform a heart surgery on them, than they are to trust a robot to pick a savings account for them. Bank officials admit that they found the results to be rather odd.
The survey that they conducted included at least 12,000 respondents from roughly 11 different countries around the world.
Roughly 7 percent of the respondents said that they would trust a robot to take charge of their personal savings. Compare that to the 14 percent that were seen in favor of allowing a robot to conduct a heart surgery for them.
The same survey found that most people see technology as increasing their standard of living in making their lives easier. But they aren't as eager to embrace that technology in some areas, like their savings account, this survey would suggest.
Results also showed that less than half of the respondents didn't trust fingerprint recognition over password security; they aren't ready to embrace a biometric card just yet.
Robots In Banking
Hedge fund robots have been increasing in popularity in recent years and when it comes to comparing them with human rivals, they have been seen to come out on top.
With the frequent scandals that keep coming to light surrounding the financial industry and the various illegal activities the different banks have engaged in, is it surprising that more people aren't open to the idea of allowing a robot to get involved with their banking? What do you think, would you want a robot to be in charge of your savings?
It's clear that the future is going to include robots in many different areas in the market, banking included, and this survey sheds some light on how far they still need to go in the way of appealing to customers to possibly go with robots for their banking solutions.
Pics:
Pixabay
Sources:
https://www.bloomberg.com/news/articles/2017-05-23/hsbc-discovers-consumers-trust-robots-for-surgery-over-savings
http://www.cnbc.com/2015/01/05/hedge-fund-robots-crushed-human-rivals-in-2014.html
https://www.wired.com/2016/01/the-rise-of-the-artificially-intelligent-hedge-fund/
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